Inmate Communications

Anyone wishing to contact an inmate in the Benton County Jail should be advised that the jail does not accept incoming calls for inmates. The following opportunities exist for communicating with our inmates:


US Mail

Mail sent to inmates via the US Postal Service needs to be addressed with the inmate’s name written as it appears on the Inmate Roster.  Sample:

    Inmate’s Name
    Housing Unit (If known)
    Benton County Jail
    7122 W Okanogan Place, Bldg. B
    Kennewick, WA 99336


Staff will make reasonable efforts to identify the inmate for whom the mail is intended. Mail not adequately addressed and for whom the intended recipient cannot be identified will be returned to the sender with the reason for return noted on the outside of the envelope.

Incoming mail for inmates must have a return address as defined by the USPS, including an identifiable first and last name. Mail without a return address will be rejected.  US Postal Addressing Information


Legal Mail Information


Mailing Money


Unauthorized Mail


Inmate Mail Policy



Funding Phone Calls
Friends and family may deposit funds into an inmate's commissary account to be used for phone calls or for any other allowed purpose. Alternatively, friends and family can deposit money to their own account and fund a specific phone number.  

To create an account and deposit funds on your telephone number, contact IC Solutions:
    By Phone: 888-506-8407

For information on funding a commissary account:
     Click here

To leave a voicemail for an inmate call 509-396-2427.


To schedule a video visit–

  1. Go online to to create an account (only have to set up an account once)
  2. Schedule visit for a date and time (12 hour advance scheduling is required) 

    Visits are scheduled according to the inmate’s time-out period only or during non-working hours for a trustee.  Inmates receive 2 free local visits per week (Sunday - Saturday).  After the free visits are used, it will cost 12.50 per visit charge.  Visits are scheduled on a first come first served basis.
  3. Video Visitation Support: 888-646-9437

Please note: On-site visitation has been suspended until further notice, inmates are being allowed free remote visits which can be conducted via any computer with a webcam and speakers, most laptops and some smartphones.


Benton County    620 Market Street    Prosser, Washington 99350
Phone: (509) 786-5710 or (509) 783-1310
Site Map   |   Employment   |   Powered by MunicipalCMS
E-notify RSS Feeds Twitter Facebook