Mission Statement
MISSION STATEMENT

Provide solution oriented services to the community through the application of professional
skills, adopted codes, and standards which facilitate the growth of the local economy and
enhance the quality of life for current and future generations.

GUIDING PRINCIPLES

SERVICE - Quality, timeliness, and cost efficiency of service with applicable solutions to the
challenges that arise, is the number one priority. The citizens of Benton County are out customers
and the reason for out existence.

PROFESSIONALISM - Our staff is the source of out strength. Its competence, knowledge, and
experience reflect on the County's reputation and vitality.

INTEGRITY - The Building Department must conduct itself in a manner that is socially responsible
and gains recognition and respect for its functions and positive contributions to Benton County.

RESOURCEFULLNESS - Pursue new ways to get the job done with resources available.

INNOVATION - Be open to innovative ways to address issues, provide solutions to difficult
challenges, and promote the Department's Mission.

TEAMWORK & INTERACTION - Are essential to our success as individuals, and as a
Department.

OBJECTIVES:

ACCURANCY - Assemble the best data and information and perform objective analysis for decision making. Provide all
possible solutions to each particular challenge.

CONTINUOUS IMPROVEMENT - A function or service can always be done better and we should strive to do so.

MAKE DEPARTMENT PROCEDURES "USER FRIENDLY" - With the needs of the public being uppermost priority;streamline and simplify application, review, and permitting processes. Provide personal assistance in the initial stages of project application.

COURTESY & RESPECT - Be open to, and provide opportunities for the ideas and concerns of others regarding
matters of the Department.

CONTINUAALY IMPROVE THE LEVEL OF ASSISTANCE TO THE PUBLIC - The overall impression of the
Department by the visiting public should be that the offic e is professional, courteous, helpful, and solution oriented.






       
       
       

       
      Benton County    620 Market Street    Prosser, Washington 99350
      Phone: (509) 786-5710 or (509) 783-1310
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